Air India Recruitment 2022 For Graduates – Attractive Salary || Check Hiring Process & Other Details Here: Air India issued job notification for the post of Customer Service Manager – Non-Voice (Email/Chat) on the official site. As per the notification, applicants are required to apply online with various vacancies. The job location is in New Delhi. Candidates can check the official job details below.
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Air India Job Vacancy 2022: Required Details:-
- Efficient Eligibility:- A degree of Graduate from a recognized university, MBA will be preferred.
- Work Experience:- The applicants must have 5-12 years of work experience in Contact center/BPO/Banking role, Aviation based CS experience will be preferred
- Hiring Process: The applying candidates will be shortlisted through e-mail and then called for selection process.
Air India Job Vacancy 2022: Skills Needed:-
- Self-starter and should be able to drive multiple initiatives.
- Hands on experience in managing CS unit, BPO operations.
- Excellent written and oral communication skills
- Should be digital savvy and comfortable with all modern work management tools.
Air India Job Vacancy 2022: Key Responsibilities:-
- End-to-end ownership of email/chat-based customer support services at Air India.
- Ensure adherence to all TATs and SLAs to ensure smooth customer service operations.
- Attract, supervise, train, develop and motivate staff for enhanced customer experience.
- Develop, manage, and execute customer delight programs.
- Monitor and Evaluate customer support operations through various internal and external reviews.
- Develop and maintain a solid working knowledge of the aviation services industry.
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Air India Job Vacancy 2022: Steps To Apply:-
- Candidates must visit Air India official Site
- On the home page click careers
- Search “Customer Service Manager – Non-Voice (Email/Chat)” job notification
- Download the job details and read carefully
- Candidates can apply for the post on the official site.
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The job location of Air India Recruitment 2022 is New Delhi.
A degree of Graduate from a recognized university, MBA will be preferred
The applying candidates will be shortlisted through e-mail and then called for selection process.
