RBL Bank Recruitment 2022 OUT – Customer Service Knowledge Needed | Apply Online!!!

RBL Bank Recruitment 2022 OUT – For Service Delivery Ambassador Vacancies | Apply Online.RBL Bank has released the recruitment notification for the post of Service Delivery Ambassador on Noncash. Job location is Kolkata. Interested applicants should go to the official website and read the official notification before applying online. No other mode of application will be entertained.

RBL Bank Recruitment 2022 Online Application

Last date for receipt of application form is 12.06.2022 for RBL Bank Recruitment 2022. Candidates are advised to apply before the last date. No other mode of application form will be entertained. Application form receiving after the last date will never be considered at any circumstances.

RBL Bank Jobs 2022 Details

Name of the Board	RBL Bank
Name of the Post	Service Delivery Ambassador
Location	Kolkata
Apply Mode	Online
Status	Notification Released.

RBL Bank Careers 2022 Eligibility Criteria

• Candidate should be up-to-date with knowledge on products & services, KYC/AML requirements, escalation matrix & TATs etc. to be able to service/guide customers efficiently with required details.
• Adherence to Customer service etiquettes, Dress code, Regulatory guidelines on customer service as provided from time to time, Availability at the Welcome Desk 15 minutes before start of customer hours, Clean desk policy and Hygiene and ambiance standards at the branch.

RBL Bank Jobs 2022 Description

Highlight trends in customer complaints and issues to BCSM/RSDM in case there are any such trends observed at the Welcome Desk – e.g. incorrect details being provided, non-receipt of statements, erroneous entries and charges, non or inadequate communication provided to customer, non-adherence to commitments.

Ensure all stationery and brochure dispensers are well stacked at the beginning of the day and during the customer hours.Ensure nil pendency of customer requests and complaints accepted at the Welcome Desk, Active usage of R Connect for recording customer engagements, Manage outward dispatch to NOC & other back offices and inward dispatches to the branch.  Ensure timely dispatch and distribution to the concerned.

Responsibilities

• Reconciliation of deliverables as per the laid down process
• Migrate customers to Internet Banking wherever applicable
• Present a professional and organized approach in interaction with customers; provide complete and correct information to customers in the first instance.
• Attend to quick kill queries and service issues such as (and not limited to): All enquiries e.g. interest rates, queries on products & services etc., Balance enquiry, Statement request, Mini statement & transaction queries, Passbook updation, Duplicate FD advices, Duplicate TDS & Interest Certificate, Direct banking channels related queries e.g. PIN/password generation, usage of alternate channels.

How to Apply for RBL Bank Job Opportunities 2022?

1. Go to the Official site of the RBL website.
2. Select the “Careers” section on the Home page.
3. Click “Apply Online” option on that page.
4. Fill the application form and submit it.
5. Print the registration form for future purposes. 

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Online Application and Notification for RBL Bank Recruitment 2022

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