HCL Technologies Careers For Freshers 2022: HCL Technologies has released the Recruitment Notification for the post of Senior Analyst on the Official Site. The organization has announced numerous new openings. Before the deadline, interested and qualified applicants may apply online.
HCL Technologies Jobs For Freshers 2022
| Who Offered | HCL Technologies |
| Which Posts | Senior Analyst |
| Wanted Persons | 01 |
| Starting Date to Apply | 26.10.2022 |
| Job Location | Noida |
| Mode of Apply | Online only |
| Status | Job Notification Released |
HCL Technologies Recruitment 2022 Eligibility Criteria:
Candidates must have completed Bachelor of Technology with 0 to 2.5 years experience to from relevant field.
HCL Technologies Recruitment 2022 Roles & Responsibilities:
- To provide level 1 remote desktop support to resolve tickets or provide hardware or software or network problem diagnosis or resolution via telephone or email or chat within agreed SLA of ticket volume and time.
- To update work logs and follow shift or escalation process to escalate complex problem to appropriate support specialists or route problems to 2nd and 3rd level IT support staff as the case be.
- Work on value adding activities such Knowledge base update and self development.
- To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies.
- To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions or Reopen Cases.
HCL Technologies Recruitment 2022 Job description:
Provide Service Desk support via Phone / Chat / Web channels Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer s end users Route problems to internal 2nd and 3rd level IT support staff. Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
How to Apply for HCL Technologies Recruitment 2022:
- Go to Hindustan Computers Limited’s main website first.
- Select the “Careers” tab at the top of the page after visiting.
- The applicant must select the “Current Openings” link from the drop-down menu.
- Now, job seekers can look for openings using keywords, functional areas, designations, and locations.
- After carefully reading the job descriptions, click the “Apply Now” option.
- Complete all fields with the necessary information.
- After one final review, submit the form.
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Candidates can apply for HCL Technologies Recruitment 2022 from our website.
Provide Service Desk support via Phone / Chat / Web channels Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat
Candidates must have completed Bachelor of Technology with 0 to 2.5 years experience to from relevant field.