Dell Recruitment 2021 OUT – Check Technician, Technical Support Eligibility | Apply Online!!! DELL has invites application for the post of Technician, Technical Support for filling up vacancies. Candidates are advised to check the eligibility criteria and details then proceed to Apply Online. Candidates can apply only through the online mode. Job seekers who are looking for MNC jobs can use this huge opportunity. Refer this page till end for further details and Online Application direct link also available on this page.
Dell Recruitment 2021 Details:
|
Name of the Board |
Dell |
|
Name of the post |
Technician, Technical Support |
|
No of vacancies |
As per recruitment |
| Job location |
Bangalore |
| Status |
Notification released |
About Dell:
- Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Technician, Technical Support on our Technical Support Team in Bangalore.
- Dell is primed to recruit the best and brightest candidates from all across the globe. We take pride in fostering a winning, innovative, inclusive employee culture. We also take calculated risks and we celebrate big victories when they pay off.
- Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and is made real every day by defining expectations for how we work and how we lead.
Dell Eligibility Criteria for Freshers:
Candidates Must and should have complete their B.E./ B.Tech/ M.E./ M.Tech/ MCA/ MCA/ B.Sc or any other Graduation or Post Graduation Qualification is eligible to apply for Dell Recruitment 2021 with a minimum of 60% marks in aggregate.
Role & Responsibilities:
- Responsible for providing telephone support for customers on operation or maintenance of Dell products.
- Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
- Responsible for EWS, Total solutions, YTT, and In warranty extension sales.
- Performs work in accordance with standardized policies and procedures
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
- Ensure proper escalation procedures are followed.
- Responsible for customer satisfaction through effective handling of customer problems
- Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
Candidate requirement for DELL:
- Minimum Graduates in any stream. (10+2+3)
- Undergraduates with at least 12 months of international call center/ 24 months of domestic call center or any other work experience – full-time experience.
- Should be willing to work in shifts in a 24 x7 work environment
- Fluent communication in English and Hindi
- Excellent telephone soft skills & thorough telephone functional skills
- Ability to handle stressful situations.
- Ability to deal professionally with irate customers
- Good Knowledge of PC Hardware/ Software for desktop & portable systems
- Any relevant Certification/ Technical Qualification
Dell Recruitment 2021 Selection Process:
The selection process is based on the below rounds. So, at first, all the candidates need to clear Aptitude Written Test it means online test. After that, you people need to clear the Technical Interview. Those who clear the Technical Interview are eligible for HR interview.
- Online Written Test
- Group Discussion
- Technical Interview
- HR Interview
Dell Recruitment 2021 Salary Package:
All the candidates who will clear the Dell Recruitment 2021 Rounds are eligible to work with Dell. Moreover coming to the Salary Package information the Dell is going to pay the best package for all the selected aspirants. In addition, to this based on your performance, you can get a high package.
How to Apply For Dell Recruitment 2021:
- Visit the official web portal of Dell @ www.dell.com.
- After visiting the official site you have to go through the Career Section
- Moreover, right now search for the latest openings on Dell Careers Page
- Click on the link
- Now click on the Apply Online link. Moreover, we have provided a direct link to the below section
- All the eligible candidates need to fill up the necessary details which is specified on the Application Form
- Now hit on the submit button
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The board has allotted vacancies as per the recruitment.
Candidates are advised to visit the Official site OR Refer this page till end for further details and Online Application direct link also available on this page.
The post name is Technician, Technical Support.