Wipro Vacancy 2022 OUT – For Technical Lead Vacancies | Download Notification Details and Apply Online. Wipro has released the recruitment notification for the post of Technical Lead. Job location is Chennai. Interested candidates are advised to visit the Official site and refer the notification thoroughly then proceed to apply online for Wipro Careers 2022. Online Application direct link and notification details are available on this page. Kindly refer it thoroughly.
Wipro Recruitment 2022 Details
|Name of the Board||Wipro|
|Name of the Post||Technical Lead|
|Location||Chennai, Tamil Nadu|
Wipro Careers 2022 Qualification
Candidate should have Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.Consistently demonstrates the full range of the competency without guidance, Extends the competency to difficult and unknown situations aswell.Applies the competency in all situations and is serves as a guide toothers as well.Coaches others and builds organizational capability in the competencyarea. Serves as a key resource for that competency and is recognizedwithin the entire organization.
Skills: Domain Knowledge, Collaborative working, Problem solving and decision making, Attention to Detail, Execution Excellence, Stakeholder Management, Client (Internal) Centricity, Effective Communication
Wipro Jobs 2022 Description and Responsibilities
The purpose of the role is to support process delivery byensuring daily performance of the Production Specialists, resolvetechnical escalations and develop technical capability within the Production Specialists.
Review performance dashboard and the scores for the team, Support the team in improving performance parameters byproviding technical support and process guidance, Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions, Ensure standard processes and procedures are followed to resolveall client queries
- Resolve client queries as per the SLA’s defined in thecontract
- Develop understanding of process/ product for the team membersto facilitate better client interaction and troubleshooting
- Document and analyze call logs to spot most occurring trends toprevent future problems
- Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution
- Ensure all product information and disclosures are given toclients before and after the call/email requests
- Avoids legal challenges by monitoring compliance with serviceagreements
How to Apply for Wipro Recruitment 2022?
- Go to the official site of Wipro website.
- Select “careers” section on the Home page.
- Find and select the required notification on that page.
- Fill the application form and click submit button.
- Print the registration form for future purpose.
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Wipro Recruitment 2022 job location is Chennai, Tamil Nadu.
Candidates are advised to apply only Online mode for Wipro Careers 2022.
Candidates are advised to refer the Official site and select “Careers” section then proceed to apply online.