TVS Recruitment 2021 OUT – For Territory Service Manager | Apply Online. TVS Motor Company has released the recruitment for the post of Territory Service Manager. Job location is Bengaluru, Delhi NCR and Pune. Interested candidates are advised to visit the official site. Check eligibility criteria using the link given below and proceed to apply online. Direct link for the notification and online application available on this page. Kindly go through this page till end.
TVS Motor Company Recruitment 2021 Details
Name of the Board
|TVS Motor Company|
Name of the Post
|Territory Service manager|
Bengaluru, Delhi NCR, Pune
TVS Recruitment 2021 Eligibility criteria
Candidate should possess UG or PG or Doctorate in any specialisation is possible to apply for this recruitment.
Candidate should have atleast 3 years to 8 years of experience in relevant field is mandatory.
TVS Recruitment 2021 Job Description
Dealer Business growth & Profitability:
- Improve service market share of dealer by increasing free service redemption and overall service inflow.
- To improve service productivity in workshop.
Improve CSI Score:
- Obtain feedback from customers at regular interval and use the same for improving adherence to service standard at the dealership. Provide feedback to HO for any revision of service standards.
- Conduct service process audit of relevant standards based on the customer feedback every month.
- Conduct service process audit of all standards every quarter.
- Review the analysis of non adherence of service standards and counter measures proposed by Works Manager.
- Review improvement actions towards Selection process, training, performance based incentive system and exit process for service team as well as the gaps in infrastructure, Tools & equipment in order to improve adherence.
- Review and link the improvement actions towards improving CSI score.
- Review manpower status based on business growth plan in terms of recruitment and training through SIB.
- Review updating of SIB and conduct orientation program for service and spare team at the dealership.
- Support the dealer to resolve difficult customer complaints & provide trouble shooting guide to service team.
- Review the status of pending customer complaints received at dealer/AO/HO and ensure closure.
Product feedback to be given regularly to HO to improve product quality.
How to Apply for TVS Recruitment 2021?
- Go to the official site of TVS website.
- Select “Careers” section on the Home page.
- Find and select the required notification on that page.
- Click Apply Online option and fill the application form.
- Upload the required documents and click submit.
- Print the registration form for future purpose.
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What is the job location for TVS Recruitment 2021?
Job location for TVS Recruitment 2021 is Bengaluru, Delhi NCR, Pune.
How many years of experience required for TVS Requirement 2021?
Candidate should have 3 years to 8 years of relevant field experience required for TVS Recruitment 2021.
How to apply for TVS Recruitment 2021?
Candidates are advised to visit the official site OR Refer this page till end for further details and online application direct link available on this page.