SBI Card Recruitment 2021 OUT – Apply for Executive Customer Services – Eligibility Criteria and Online Application Link Given!!! – SBI Card has released a recruitment notification for hiring the post of Executive – Customer Services. Interested and eligible candidates can apply for this recruitment on or before 27.10.2021. Job Location is Gurugram, Haryana. Interested and Eligible candidates can apply for this recruitment directly from here.
SBI Card Recruitment 2021 Details
Name of the Board
Name of the Post
|Executive – Customer Services|
SBI Card Eligibility Criteria
- Candidates should have completed Graduation from recognized University.
- Applicant required to have 1-3 years of experience is customer service industry or in relevant field such as complaints handling, Process improvement, Customer relationship management ,
Customer Service Executive Skills Required
- Applicant should have good interpersonal, verbal and writing skills.
- Candidate able to build positive, productive relationships with customers.
- Executive must have excellent listening, trouble shooting, problem solving and analytical skills.
Executive Roles and Responsibilities
- Applicant is responsible for handling Inbound calls and outbound from Credit Card holders.
- Candidate should have to resolve Customer Services Requests, Complaints and Queries.
- Executive is responsible for achieving targets on a daily basis like AHT, Productivity, Cross sell, retention, etc.,
- Need to take additional responsibilities and identify process gaps.
- Employee will be empowered to take prudent decisions on levels of authority to increase FCR and FTR Compliant with business policy, processes and procedures
How to Apply for SBI Card Recruitment 2021?
- Go to official website of SBI Card.
- Go to careers page and find Executive – Customer Services notification.
- Or use the link given in this page.
- It will lead you to application page.
- Fill the application and attach required documents.
- Submit the application form.
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Candidates must submit the application form on or before 27.10.2021 for SBI Card Recruitment 2021.
SBI Card executive job location is Gurugram, Haryana.
Candidates should have completed Graduation to apply for SBI Card recruitment 2021.