Intend to stay in Virtual only Organisations: Foreseeable Future Hybrid work model in India.According to a recent survey by people supply chain company TeamLease, a little over 58 percent of responding companies from a variety of industries, including technology, manufacturing, BFSI, FMCG, retail, health, and automobile, believe that 2022 will be the year that offices become completely in-office. Only approximately 5% of those polled said they planned to stay in a virtual-only company for the foreseeable future.
“Most firms found the transition from 100 percent in-office to 100 percent virtual to be rather painless. The fact that this lasted a long time and many people believed work might last forever could be attributed to this concept.”However, most overlooked that coming to work is not simply about completing work,” NitinSethi, CEO of global professional services business Aon (India & South Asia), told The Hindu.
In the first quarter of 2022, IWG inked over 1,000 enterprise transactions, he added, and has seen a month-over-month increase of about 35 percent in footfall across its centres in the last three months.
“As all businesses consider their vision of the future of work, we at Ericsson are investigating our future workplace from a physical, virtual, and cultural standpoint in order to accommodate increased flexibility and new methods of working.””We believe the future of our work will be ‘hybrid,’ thanks to technology, which will be both the game changer and the enabler,” said Priyanka Anand, Ericsson’s VP and Head of HR for Southeast Asia, Oceania, and India.
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The pandemic, according to Anil Chawla, Managing Director, Customer Engagement Solutions at Verint India, has offered contact centres and businesses the option of continuing with the strategy that is best suited for them to expand while also retaining personnel. This is nearing the mid-term, and the Hybrid model will continue to be used, with Digital First and cloud-based solutions playing a key part in making the model effective and compliant for business demands, he said. According to Chawla, Verint, a Nasdaq-listed company, supplies customer interaction solutions to about 80% of India’s top tier contact centres.
“Many firms have transitioned from a stated position of 100 percent virtual to a hybrid office-virtual model. As full normalcy is restored in the days ahead, more and probably the majority of people will move in this direction. “This phenomenon is not just happening in India; it’s happening all around the world,” Mr. Sethi noted.
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