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Business process management company Infosys BPM is to create 250 jobs in Ireland as it plans a new centre in Waterford. The company, which began operations in Ireland in 2014, said the new staff would provide voice support, customer service and technical support operations for large global enterprises in areas from customer and technical support roles to subject-matter-experts in the areas of finance, HR, planning, and capacity management.
“The launch of the new centre is a testament to our continued focus on the workplace of the future, grounded in building a robust talent pool with strong digital skills. This investment in Ireland builds on our long-standing commitment to developing a highly skilled workforce in Ireland and our focus on achieving breakthrough innovation for our clients in a collaborative environment,” said Anantha Radhakrishnan, managing director ad chief executive of Infosys BPM.
“Hiring the best of talent will not only offer a significant boost to the regional economy, but also substantially enhance growth opportunities for us. This will further enable us to deliver amplified business value for our clients with agility and a superior stakeholder experience.”The Waterford expansion comes following the announcement of 1,000jobs in the UK.The news was welcomed by Tánaiste Leo Varadkar. “This is a great boost for the South East and demonstrates the attractiveness of Ireland as a location for investment from leading companies from around the world,” he said.
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Chief executive of IDA Ireland Martin Shanahan said the investment was a strong endorsement of the talent available in the South East region, and in particular in the IT sector. “It should serve also as an example for other large international IT companies looking to expand into Europe that Ireland remains a premier location for doing so.”
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