Flipkart Job Vacancies 2022 Out; Apply online Now!! Great Opportunities Ahead!!

Flipkart Senior Manager Recruitment 2022 Out;Apply online Now!! Candidates are you in searching of the job this is the opportunities for you in Flipkart. Energetic one will apply online for filling up the Senior Manager vacancies at Bangalore, Karnataka location. 01 vacancy offered. If you want to build your career then apply for the posts soon. Check details here.

Flipkart Job 2022:

Board’s Name	Flipkart
Position	Senior Manager I- CX Design
Vacancy	01
Location	Bangalore, Karnataka
Status	Notification Released

Flipkart Careers 2022 Experience:

Candidates should have 7 to 10Years’ experience will be preferred

Flipkart Job Vacancy 2022 Description:

The Senior Manager, Customer Experience Design will champion customers’ end-to-end experience across all customer-impacting business processes and touch points.

Flipkart Vacancy 2022:

What you’ll need:

• 2+ years’ experience in customer experience design or similar roles with overall 7 years of working Experience
• Strong understanding of customer journey, journey maps, drivers of experience at large scale
• Experience leading complex projects
• Hands-on experience in insights generation through data analysis
• Execution excellence
• MBA/Engineering from premier institutions

Flipkart Recruitment 2022 Roles and Responsibilities:

• Be the Voice of Customer within the organization, across all journeys’ and business lines’
• Benchmark with industry competitors (India/Global, Offline/Online) and Deliver best-in-class experiences
• Guardrail customer experience through customer-centric decision making, policies, and processes
• Demonstrate a good understanding of business objectives, align effort and get buy-in from stakeholders to propagate a customer-centric culture within their teams
• Ownership of Key CX Metrics (NPS | CTU | IPU | Resolution | Satisfaction etc) and drive towards entitlement
• Drive critical org-wide OKRs which have a direct bearing on the Customer experience outcomes
• Collaborate with multiple cross-functional teams within the org, manage diverse efforts, leverage the teams for synergies, and delivering great customer outcomes
• Data backed – Independent assessment and reasoning of the effectiveness of the current processes
• Suggest different/ segmented models to operate based on correlation and optimum trade-off between cost and experience with the objective of maximizing the customer experience.
• Drive pilots to test these models and summarize with data backed outcomes

Competencies critical for this role:

• Design thinking → Have a customer-centric approach to process and policy design. Can think and strategize for an end to end experience. Ability to break down the strategy into an executable roadmap
• Execution Excellence → Is able to drive quantifiable results (for scale and complexity)
• Customer-first → Demonstrates deep customer understanding and is responsive to customer needs
• Refer the Official Notification for More details

What will make your profile Stand out?

• You can support developing and presenting business cases to all levels of the organization to get their buy-in.
• You have a demonstrated record of delivering superior results.
• You are comfortable interacting with cross-disciplinary technical and non-technical teams.
• Strong organizational and multitasking skills to help you balance competing priorities with ease.
• You have excellent written and oral communication skills including an ability to communicate with all levels in the organization (technical, business, executive)

Flipkart Job Openings 2022 Skills Required:

Data Analysis, Logical Reasoning, Process Design / Re-design, Stakeholder Management, Execution Excellence

Desired Skills:

Process Excellence / Lean / Six Sigma trained / tested / certified is a plus (not mandatory)

How to Apply for Flipkart Opportunities 2022?

• Visit official site of Flipkart
• Search the ‘Senior Manager: Bangalore, Karnataka Location’ link Recruitment 2022 job under careers page
• Click on it check eligibility
• Apply for the post by clicking the “Apply Now” option
• Enter the details
• After the completion of application process
• Take a printout for future use 

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Flipkart Recruitment 2022 Notification PDF

Official Site

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