WIPRO 2022 Recruitment;Role Purpose & Other Details Here!!WIPRO has released job vacancies for engagement of Executive/ Senior Executive,Production Specialist&Lead Administrator posts on the official site. Mumbai, Pune &Gurugram, India is the job location. 2895584,2874813&2895532 is the Req ID. Job recruitment details below and notification links are also attached.
WIPRO Recruitment 2022:
Name of the Board | WIPRO |
Post Name | Executive/ Senior Executive,Production Specialist&Lead Administrator |
Location | Mumbai, Pune &Gurugram, India |
Req ID | 2895584,2874813&2895532 |
Status | Notification Released |
WIPRO Hiring 2022 Role Purpose:
Executive/ Senior Executive:The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
Production Specialist: The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation to meet process SLAs.
Lead Administrator:The purpose of this role is to provide significant technicalexpertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc.) as well as managing its day-to-day operations
WIPRO Careers 2022 Behavioral Competencies:
- Collaborative working
- Problem solving and decision making
- Attention to Detail
- Execution Excellence
- Client (Internal) Centricity
- Effective Communication
- Managing Complexity
- Client centricity
- Passion for Results
- Team Management
- Stakeholder Management
WIPRO Job 2022:
Lists the competencies required to perform this role effectively:
Functional Competencies/ Skill:
- Process Knowledge – Knowledge of assigned process, tools andsystems – Foundation to Competent
- Technical Knowledge – Knowledge of own tower (platform,application, database etc) – Expert
- Domain Knowledge – Understanding of IT industry and its trends – Competent to Expert
WIPRO Job Vacancy2022 Description:
- Fielding all incoming help requests from clients via telephoneand/or emails in a courteous manner
- Document all pertinent end user identification information,including name, department, contact information and nature of problem orissue
- Update own availability in the RAVE system to ensureproductivity of the process
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all clientqueries
- Resolve client queries as per the SLA’s defined in thecontract
- Access and maintain internal knowledge bases, resources andfrequently asked questions to aid in and provide effective problemresolution to clients
- Identify and learn appropriate product details to facilitatebetter client interaction and troubleshooting
- Fielding all incoming help requests from clients via telephoneand/or emails in a courteous manner
- Document all pertinent end user identification information,including name, department, contact information and nature of problem orissue
- Refer the official notification for more details
How to Apply Online for WIPRO Vacancy 2022?
- Visit Official Site of WIPRO
- Search for the “Executive/ Senior Executive,Production Specialist&Lead Administrator” job under careers–opportunities page
- Click on it& search Mumbai, Pune &Gurugram, IndiaLocation in the location bar, check eligibility
- Apply for the post by clicking the “Apply Now” option
- Enter the details
- After the completion of application process
- Take a printout for future use
**To Join Job Update Whatsapp Group**
WIPRO Recruitment 2022 Notification PDF Link 1
WIPRO Recruitment 2022 Notification PDF Link 2
WIPRO Recruitment 2022 Notification PDF Link 3
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The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower(platform, database, middleware, backup etc.) as well as managing its day-to-day operations
Visit official site or refer above steps for Wipro Recruitment 2022
Mumbai, Pune &Gurugram, India is the job location for Wipro Recruitment 2022